Privacy Policy
Last updated: December 23, 2024
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters are defined terms. These definitions apply equally whether the words appear in singular or plural form.
Definitions
Some definitions are essential for clarity and compliance:
Account: A unique account created for you to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Canta Con Jess LLC. For the purpose of the GDPR, the Company is the Data Controller.
Cookies are small files placed on your device to enable functionality and enhance your experience on our Service.
Country refers to: Delaware, United States
Device: Any device used to access the Service, such as a computer, phone, or tablet.
Personal Data: Any information that identifies or can identify an individual.
Service: Refers to the website and app provided by Canta Con Jess.
You: Refers to the individual accessing or using the Service, which may include the adult account holder (e.g., parent, guardian, teacher, or caregiver) and any children authorized by the account holder to use the Service under their supervision.
Collecting and Using Your Personal Data
Types of Data Collected:
Personal Data
We collect email addresses for account creation and essential account-related communication. Payment information, such as credit card details and billing addresses, is collected securely through our trusted payment processor (e.g., Stripe) and is not stored or processed by us. Parental consent is required before any data is collected.
Usage Data
Usage data is anonymized and collected to improve app functionality. This data is anonymized and aggregated, ensuring that it cannot be linked to individual users. We do not share this data with any other parties.
Cookies
We use cookies to enhance the user experience by recognizing if a user has previously logged in and to maintain their account session. Cookies are not used for advertising, tracking, or profiling purposes.
Use of Your Personal Data
We may use your personal data for the following purposes:
To provide and maintain the Service: Ensuring the functionality and performance of our app and website.
To manage your account: Handling your registration and providing access to the features available for registered users.
To contact you: Sending account-related communications or important updates about the Service.
To respond to your requests: Addressing inquiries or requests made by you.
We do not use personal data for targeted advertising or other purposes beyond what is described above.
We may share Your personal information in the following situations:
We use your personal data solely for the following purposes:
To provide and maintain our Service: This includes monitoring usage to improve functionality and ensure the app operates effectively.
To manage your Account: To register you as a user and provide access to app functionalities available to registered users.
To fulfill purchases or subscriptions: To process and manage transactions you initiate through the Service.
To contact you: To send account-related updates or essential communications regarding app functionality.
To respond to your requests: To manage and respond to inquiries or customer support requests.
To improve our Service: To analyze aggregated data for the purpose of enhancing our app's functionality and user experience.
We do not use your personal data for advertising, profiling, or promotional purposes, and no personal data is shared with third-party vendors unless necessary for app functionality (e.g., payment processing).
Retention of Your Personal Data
We retain your personal data only for as long as necessary to provide the functionalities of our Service and fulfill the purposes outlined in this Privacy Policy. This includes retaining data to manage your account, process transactions, and comply with legal obligations.
Personal Data:
Personal data (e.g., email address) is retained only for the duration of your account's active status or as required by law for legal, compliance, or dispute resolution purposes. Once your account is deleted or inactive, we will securely delete or anonymize your personal data in accordance with applicable laws.
Personal data (e.g., email address) is retained only for the duration of your account's active status or as required by law for legal, compliance, or dispute resolution purposes. Once your account is deleted or inactive, we will securely delete or anonymize your personal data in accordance with applicable laws.
Usage Data:
Usage data is retained for internal analysis purposes to improve our Service's functionality and ensure security. This data is retained for a limited period and is anonymized to protect user privacy unless a longer retention period is required for legal compliance or to resolve technical issues.
Usage data is retained for internal analysis purposes to improve our Service's functionality and ensure security. This data is retained for a limited period and is anonymized to protect user privacy unless a longer retention period is required for legal compliance or to resolve technical issues.
Transfer of Your Personal Data
Your personal data may be transferred to and processed in the United States or other locations where our service providers or servers are located. These locations may have data protection laws different from your jurisdiction.
We ensure that any such transfers are conducted securely and in compliance with applicable privacy laws, such as GDPR and COPPA. By using our Service, you consent to the transfer of your data as described in this Privacy Policy.
We ensure that any such transfers are conducted securely and in compliance with applicable privacy laws, such as GDPR and COPPA. By using our Service, you consent to the transfer of your data as described in this Privacy Policy.
Disclosure of Your Personal Data
We may disclose your personal data under the following circumstances:
- Legal Compliance:
To comply with legal obligations, such as court orders or valid requests by public authorities. - Safety and Protection:
To protect the rights, property, or safety of our users, the public, or the Company. - Prevention of Misuse:
To prevent or investigate potential misuse of our Service or violations of our policies.
We do not disclose personal data for any other purposes, and disclosures are limited to what is strictly necessary.
Security of Your Personal Data
We prioritize the security of your personal data. Payment information, such as credit card details, is securely processed and stored by our trusted payment processor, Stripe. We do not share this data with any other parties and access it only when necessary for transaction management.
While we rely on Stripe to ensure the security of payment information, please note that no method of transmission over the internet or electronic storage is completely secure.
While we rely on Stripe to ensure the security of payment information, please note that no method of transmission over the internet or electronic storage is completely secure.
Detailed Information on the Processing of Your Personal Data
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
Analytics
We use Mixpanel to monitor and improve the performance of our app. All data collected by Mixpanel is anonymized and aggregated, ensuring that no personal information is collected, transmitted, or shared with any third parties.
Mixpanel is configured to comply with the Children’s Online Privacy Protection Act (COPPA) and Apple’s guidelines for Kids Category apps. For more information about Mixpanel’s data practices, please visit their Terms of Use: https://mixpanel.com/terms/.
Mixpanel is configured to comply with the Children’s Online Privacy Protection Act (COPPA) and Apple’s guidelines for Kids Category apps. For more information about Mixpanel’s data practices, please visit their Terms of Use: https://mixpanel.com/terms/.
Email Marketing
Our newsletters and communications are intended for adults, including parents, teachers, caregivers, or other adults who create accounts. Subscription to our newsletters is optional and is chosen by the adult during account creation.
You may unsubscribe from these communications at any time by following the link provided in the email or by contacting us directly.
We use Twilio SendGrid to manage and send emails securely. For more information, please review their privacy policy: https://www.twilio.com/legal/privacy.
You may unsubscribe from these communications at any time by following the link provided in the email or by contacting us directly.
We use Twilio SendGrid to manage and send emails securely. For more information, please review their privacy policy: https://www.twilio.com/legal/privacy.
Payments
If you make a purchase within the Service, we use Stripe to process the payment.
We do not collect or store your payment card details. These are provided directly to Stripe, and their use of your personal information is governed by their privacy policy. Stripe complies with PCI-DSS standards, which ensure the secure handling of payment information.
For more information on how Stripe handles your personal data, please review their privacy policy: https://stripe.com/us/privacy.
We do not collect or store your payment card details. These are provided directly to Stripe, and their use of your personal information is governed by their privacy policy. Stripe complies with PCI-DSS standards, which ensure the secure handling of payment information.
For more information on how Stripe handles your personal data, please review their privacy policy: https://stripe.com/us/privacy.
GDPR Privacy
Legal Basis for Processing Personal Data under GDPR
We process Personal Data under the following conditions:
Consent: We obtain parental consent before collecting any personal data from children under the age of 13, as required by GDPR-K (GDPR for Kids) and COPPA.
Performance of a contract: Processing is necessary for the performance of a contract, such as providing access to paid features of the Service.
Legal obligations: Processing is necessary to comply with legal obligations, such as providing data to authorities if required by law.
In any case, we will always clarify the specific legal basis for processing your personal data, particularly regarding whether providing personal data is required by law or contract.
Your Rights under the GDPR
We respect the confidentiality of your personal data and allow you to exercise your rights. As a parent or guardian, you can exercise these rights on behalf of your child.
You have the right, under the GDPR, to:
You have the right, under the GDPR, to:
Request access to your personal data: You can request to see what data we have collected about you or your child.
Request correction of your personal data: You can ask us to correct any incomplete or inaccurate information.
Object to processing: You can object to the processing of your data if we are using legitimate interests as a basis.
Request erasure: You can ask us to delete your or your child’s personal data if it is no longer necessary for the purpose it was collected.
Request the transfer of your personal data: We will provide a copy of your or your child’s data in a structured, commonly used, machine-readable format.
Withdraw consent: You can withdraw consent at any time, and we may no longer be able to provide certain features of the Service if you do so.
Exercising Your GDPR Data Protection Rights
To exercise any of these rights, please contact us. We may need to verify your identity before responding to your request. We aim to respond to your requests as quickly as possible.
You also have the right to lodge a complaint with a data protection authority if you are in the European Economic Area (EEA).
You also have the right to lodge a complaint with a data protection authority if you are in the European Economic Area (EEA).
CCPA Privacy
This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.
Your Rights under the CCPA (for California Residents)
Under the California Consumer Privacy Act (CCPA), parents or guardians of children under the age of 13 have the right to:
Request access to their child’s personal data.
Request deletion of their child’s personal data.
Withdraw consent if given for processing.
To exercise these rights, please contact us at info@cantaconjess.tv.
California Privacy Rights
If you are a California resident, you have the right to request access to or deletion of your personal information under the California Consumer Privacy Act (CCPA).
To make a request, please contact us:
To make a request, please contact us:
By email: info@cantaconjess.tv
We may ask for information to verify your identity before processing your request. All verified requests will be addressed within 45 days.
Children's Privacy
Our Service is designed to comply with the Children’s Online Privacy Protection Act (COPPA) and other applicable laws protecting children’s privacy. We take extra precautions to protect the personal information of children under the age of 13.
Parental Consent:
Before collecting any personal information from a child under 13, we require verifiable parental consent. If consent is not provided, the Service will block or redirect the user to a parental consent process.
Before collecting any personal information from a child under 13, we require verifiable parental consent. If consent is not provided, the Service will block or redirect the user to a parental consent process.
Information Collected:
We may collect persistent identifiers, such as cookies or IP addresses, strictly for the purpose of supporting the internal operation of the Service. Additional personal information (e.g., child’s name, email, or date of birth) may be collected only with prior parental consent and only when necessary for app functionality.
We may collect persistent identifiers, such as cookies or IP addresses, strictly for the purpose of supporting the internal operation of the Service. Additional personal information (e.g., child’s name, email, or date of birth) may be collected only with prior parental consent and only when necessary for app functionality.
Parental Rights:
Parents can review, update, or delete their child’s personal information and withdraw consent at any time. To make such a request, please contact us at info@cantaconjess.tv
Parents can review, update, or delete their child’s personal information and withdraw consent at any time. To make such a request, please contact us at info@cantaconjess.tv
We limit the collection, use, and storage of information from users under 13 and users between 13 and 18 to ensure compliance with privacy laws and to safeguard children’s privacy.
Links to Other Websites
Our Service may contain links to third-party websites that are not operated by us. These links are included to enhance the experience for parents or guardians and are not intended for children to access independently.
If you click on a third-party link, you will be directed to that third party’s site. We strongly recommend reviewing the Privacy Policy of any website you visit.
We are not responsible for the content, privacy practices, or policies of third-party websites or services.
If you click on a third-party link, you will be directed to that third party’s site. We strongly recommend reviewing the Privacy Policy of any website you visit.
We are not responsible for the content, privacy practices, or policies of third-party websites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
By email:info@cantaconjess.tv